Once you have placed an order for a printed product, the next step is to send us the final artwork you would like us to print.
There are several ways to get your files to us. Please include your Printdesigns order number whenever possible so that we can allocate the artwork to the correct job quickly.
How to Send Us Your Artwork
Choose whichever submission method is most convenient for you.
Upload via Our Website
After placing your order online, click the Your Account button at the top right of our website, sign in, locate the relevant order and upload your artwork against it.
This automatically associates the files with your order and notifies our team that artwork has been supplied.
Send via Artworker
Our dedicated Artworker upload portal is ideal for larger artwork files. Drag and drop your files, complete the submission form and include your order number in the subject or reference.
Open ArtworkerSend by Email
Files under 20MB can normally be sent as email attachments to [email protected].
Please quote your order number in the subject line or message.
Share a Download Link
If your artwork is too large to attach to an email, send us a download link from your preferred file-transfer or cloud-storage service.
Services such as WeTransfer are commonly used. Please email the link to our artwork team and include your order number.
Send Files by Post
If necessary, artwork can still be supplied on physical media such as a USB drive and posted to our office.
Please include your order number with the package so we can identify the job.
Which Method Do We Recommend?
For the most reliable transfer, we recommend uploading through your Printdesigns account or using our Artworker portal. Both methods make it easier to associate the files with the correct order.
Before You Send Your Files
Artwork should be supplied at the correct size, proportion and format for the product you have ordered. Many of our product pages include downloadable artwork templates and setup information under the Downloads tab.
Use the Product Template
Where a template is available, use it to set up the artwork to the correct finished dimensions, bleed and safe areas.
Supply the Final Artwork
Please send the version you actually want us to print. Supplying multiple versions without clear instructions can delay artwork checking.
Quote Your Order Number
Including the Printdesigns order number helps us identify the job and prevents files becoming separated from the order they relate to.
What Happens After We Receive Your Artwork?
Once your artwork reaches us, it passes through our artwork checking and proofing process before production begins.
Artwork Received
We allocate the files to your order and review them against the product specification.
Basic Checks
We check general suitability such as dimensions, proportions and file setup for the product ordered.
Proof Sent
We email a proof for you to review before the artwork is released to production.
You Approve
Once the proof is approved and the order requirements are complete, the job can move into production.
We normally aim to review supplied artwork and respond with a proof or query within approximately eight working hours. More complex files or unusually busy periods can take longer.
What Do We Check?
Our artwork checks are intended to confirm that the file is generally suitable for the product you have ordered. They are not a substitute for checking the content of your own artwork before you send it.
We will normally check things such as:
- Overall artwork size and proportions
- Whether the file broadly matches the product ordered
- General layout against the relevant artwork template
- Obvious setup issues that may prevent us producing the job
Please check carefully yourself:
- Spelling, grammar, telephone numbers and web addresses
- Names, dates, prices and other factual content
- The quality and resolution of photographs and supplied images
- That the proof contains the correct final design and information
If you have a particular concern about part of your artwork, tell us when you submit the files and we will do our best to take a closer look at that specific point.
Artwork Templates & Setup Guides
Many products have their own artwork template because the required file setup can vary according to the hardware, finishing method or construction of the display.
Where available, templates and setup guides can be downloaded from the Downloads tab on the relevant product page.
If you are unsure which template to use, contact us and quote the product or order number so we can point you in the right direction.
Need Us to Create the Artwork?
If you cannot provide print-ready artwork, our in-house team can often create or prepare the layout for you.
Email a clear brief to [email protected] together with any logos, images, text, colours or other assets you would like us to use.
We can review the requirement and provide an estimate for the artwork time before carrying out the work.
Proof Approval
When your artwork has been checked and prepared, we will email a proof for your approval. Please review it carefully and reply to confirm whether you are happy for us to proceed.
Production does not begin simply because artwork has been supplied. The proof must first be approved and any other order requirements, including payment where applicable, must be complete.
Delays in supplying artwork, responding to artwork queries or approving proofs can move the estimated production and delivery dates.
What Happens Next?
Ordering Guidelines
Need to check the overall ordering process? See how orders, artwork, payment, production and dispatch fit together.
View Ordering Guidelines →Production & Delivery Information
Find out about standard and express production times, courier services, delivery charges and ordering for fixed deadlines.
View Delivery Information →Need Help With Your Artwork?
If you are unsure how to supply your files, which template to use or whether your artwork is suitable for a particular product, please contact our artwork team.
Call us on 01785 818111, option 1, or email [email protected].